Legal & Company Information

Last updated: 2 November 2026

About This Legal Notice

glowtivo is an informational resource devoted to audiovisual production, covering broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and the workflows used by television networks and live event teams. This page explains who operates the website, what visitors can expect from it, and the legal framework that applies to it under the law of England and Wales and the wider United Kingdom.

Businesses that operate commercial websites from the United Kingdom are required to disclose certain information about themselves. That includes the registered name of the company, its registration number, the part of the United Kingdom in which it is registered and its registered office address. A company that is registered for VAT must also state its VAT number, and any website that collects personal data must be transparent about that processing under the United Kingdom General Data Protection Regulation and the Data Protection Act 2018.

We have written this notice in plain language so that it can be read without legal training. It should be read together with our Privacy Policy, our Cookie Policy, our Terms and Conditions and our Payment and Refund Policy. Where a specific policy deals with a subject in more detail, that policy takes precedence for that subject.

Who Operates This Website

The website glowtivo is operated by Adlib Audio Limited, a private limited company registered in England and Wales. Adlib Audio Limited is the legal entity responsible for the website and for the content published on it. Where a brand or trading name is used on the site, that name is used for identification and convenience only and does not change the identity of the company that is answerable to you.

Legal form and registration

• Registered name of the operator: Adlib Audio Limited.
• Legal form: private limited company limited by shares.
• Country of incorporation: England and Wales.
• Company registration number: 03555097, issued by Companies House.
• VAT registration number: 477222243.
• Registered office and principal place of business: Unit 53 Lidgate Crescent, Langthwaite Grange Ind. Est., South Kirkby, Pontefract, West Yorkshire, WF9 3NR, United Kingdom.

These details can be checked free of charge in the public register kept by Companies House, the registrar of companies for the United Kingdom. If a detail on this page ever appears to differ from the register, the register is the authoritative record. We aim to keep this page accurate and will correct it promptly if we become aware of an error.

Who is responsible for the site

Responsibility for the content published on glowtivo rests with the directors of Adlib Audio Limited. Correspondence about the website, including requests relating to personal data, intellectual property or complaints, should be addressed to the company using the contact route set out later in this notice.

Statutory Company Information

The line below summarises the statutory identifiers of the operator of this website. It is repeated in the site footer so that it is visible from every page.

glowtivo | Company Name: Adlib Audio Limited | Company Registration Number: 03555097 | Place of Registration: England and Wales | VAT Number: 477222243 | Registered Office Address: Unit 53 Lidgate Crescent, Langthwaite Grange Ind. Est., South Kirkby, Pontefract, West Yorkshire, WF9 3NR, United Kingdom | Email: enquiries@altech.ac.uk | Phone: 01977 659880

Where our email address, telephone number or postal address appear on this website, they are published so that visitors, customers and public authorities can reach us quickly and directly. For general enquiries we ask visitors to use the contact form on the Contacts page, because it helps us route each message to the right team and reply within a reasonable time. We do not publish contact details that we are unable to monitor.

Purpose, Scope and Intended Audience of the Website

glowtivo exists to share practical and technical knowledge about audiovisual production. Everything we publish is educational and informational in nature. It is aimed at professionals and students working in broadcast, live events, system installation and related technical disciplines, and at anyone with a genuine interest in how audiovisual systems are designed, built, operated and maintained.

What we publish

• Reference material on broadcast studio design and the layout of production spaces.
• Guidance on camera control systems, including remote operation, robotics and shading positions.
• Notes on professional lighting arrangements for studios, stages and outdoor events.
• Explanations of sound engineering practice, from microphone selection to mixing and monitoring.
• Workflow guidance for television networks and live event teams, including planning, redundancy and contingency.
• Learning resources that support structured courses and self-directed study.

Who the website is intended for

The site is intended for adults working in, studying, or training for the audiovisual industries. It is not directed at children, and we do not knowingly collect personal data from children. Where a course, workshop or learning programme is offered through the site, any age requirement, prerequisite or equipment expectation will be stated before you enrol.

What the website is not

The information on this site is general in nature. It cannot replace a site survey, an electrical or structural assessment, a health and safety risk assessment, or the judgement of a qualified engineer who has examined the specific venue, rig or equipment. Decisions about rigging, electrical installation, working at height or the operation of machinery must be taken by competent persons on the basis of the actual conditions on site.

Access to the Website and Acceptable Use

Access to glowtivo is generally free of charge and does not require registration. We do not guarantee that the site, or any part of it, will always be available or uninterrupted. We may change, suspend or withdraw the site or any feature of it without notice where we have a legitimate reason to do so, including maintenance, security, legal or operational reasons.

Permitted use

You may read, print and download material from this site for your own personal, educational or internal business use, provided that you do not remove or obscure any copyright or attribution notice. You may quote short extracts fairly and accurately, with clear attribution to glowtivo and, where practicable, a reference to the page from which the extract was taken.

Prohibited use

• Using the site in any way that breaches applicable law or regulation, including data protection, consumer protection and computer misuse legislation.
• Attempting to gain unauthorised access to the site, its servers or any connected system or network.
• Introducing viruses, malware, denial-of-service attacks or any other harmful material or code.
• Scraping, harvesting or systematically extracting content or personal data without our written permission.
• Copying, republishing, reselling or redistributing substantial parts of our content, or framing it on another website, without permission.
• Using the site to send unsolicited marketing, or to impersonate glowtivo or any other person.

Where you submit material to us, for example through the contact form on our Contacts page, you confirm that the information you provide is accurate and that you have the right to share it. We may suspend access to the site where we reasonably believe these rules have been broken.

Intellectual Property: Content, Course Material and Trademarks

All intellectual property rights in this website and in the material published on it are owned by Adlib Audio Limited or used by it under licence. That material includes written content, diagrams, illustrations, photographs, video and audio recordings, page layouts, the underlying design and code, and the selection and arrangement of the site as a whole. These rights are protected by the Copyright, Designs and Patents Act 1988 and by international treaties.

What you may do with our content

You may use our content for personal study, for teaching within your own organisation where no fee is charged to participants, and for internal reference within your business. Any such use must preserve our attribution and must not suggest that we endorse your product, service or organisation.

What you may not do

You may not copy, adapt, translate, republish, sell, licence, sub-licence or make available to the public any substantial part of our content without our prior written consent, and you may not use it to build or market a competing training product or service.

Trademarks and third-party material

Brand names, product names, logos and equipment identifiers that appear on this site are the trademarks of their respective owners and are used for identification, compatibility and descriptive purposes only. Their appearance does not imply any endorsement, sponsorship or affiliation.

Course material and learning resources

Where you enrol on or are given access to a course, learning module or downloadable resource, that material is licensed to you for your own study and, where you are enrolled as part of an employer's programme, for internal training use within that organisation. It may not be shared publicly, resold or used to deliver training to third parties without a written licence.

Accuracy, Availability and Limitation of Liability

Accuracy of information

Technical practice in audiovisual production changes quickly. We review our material periodically, but we do not warrant that everything on the site is complete, current or free from error, particularly where standards, equipment firmware, product ranges or legislation have changed since the material was published. You should verify critical technical details against the manufacturer's current documentation and the applicable standards before relying on them.

Availability and security

We take reasonable steps to keep the site secure and available, but no website can be guaranteed to be free of faults or interruption. You are responsible for your own virus protection and for the security of the device and network you use to access the site.

Limits of our liability

Nothing in this notice excludes or limits our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot be excluded under the law of England and Wales. Subject to that, we are not liable for loss of profit, loss of business, loss of goodwill, loss of anticipated savings, loss of data, or any indirect or consequential loss arising from your use of the site or your reliance on its content, where the site is used for business purposes.

Your statutory rights

If you deal with us as a consumer, nothing in this notice affects your statutory rights under the Consumer Rights Act 2015 or any other consumer protection legislation. Our liabilities in connection with a paid course, service or digital purchase are governed by our Terms and Conditions and our Payment and Refund Policy.

External Links and Third-Party Content

This site may refer to or link to websites, documents, videos or services operated by other organisations, including equipment manufacturers, standards bodies, venues and industry associations. Those references are provided for information and convenience only. They do not amount to an endorsement of the third party, its products or its views, and you should not rely on our link as a recommendation.

We have no control over the content, availability, accuracy, security or privacy practices of websites we do not operate, and we accept no responsibility for them. If you follow a link away from glowtivo, you leave our site and become subject to the terms and privacy notices of the destination site. If you believe a link on our site is broken, misleading or inappropriate, please tell us so that we can review it.

Personal Data and UK GDPR

We process personal data in accordance with the United Kingdom General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. Our Privacy Policy explains in full what we collect, why we collect it, how long we keep it and who we share it with. The summary below is intended to help you navigate that policy.

Who is the data controller

The data controller is Adlib Audio Limited, whose registered office is at Unit 53 Lidgate Crescent, Langthwaite Grange Ind. Est., South Kirkby, Pontefract, West Yorkshire, WF9 3NR, United Kingdom. You can reach the person responsible for data protection matters at enquiries@altech.ac.uk or by telephone on 01977 659880.

What we collect and why

• Information you send through the contact form or by email, used to answer your enquiry and keep a record of our correspondence.
• Information provided when you enquire about or enrol on a course or learning programme, used to administer your place and your access.
• Technical information such as your internet protocol address, browser type, device type and the pages you visit, collected through cookies where you have consented, used to keep the site secure and to understand how it is used.

Lawful bases and retention

We rely on legitimate interests to answer enquiries and keep our site secure, on the performance of a contract where you purchase a course or service, on legal obligation where we must keep records for tax, accounting or regulatory purposes, and on consent where you have opted in to cookies or marketing. We keep personal data only for as long as it is needed for the purpose it was collected for, or for as long as the law requires.

Your rights

Subject to the conditions in data protection law, you have the right to be informed about our processing, to access a copy of your personal data, to have inaccurate data corrected, to have data erased, to restrict or object to processing, to data portability where processing is based on consent or contract, and to withdraw consent at any time. We aim to respond to a request within one month. Making a request is free of charge in most circumstances.

Transfers and complaints

Where personal data is transferred outside the United Kingdom, we rely on an adequacy finding or on appropriate safeguards such as the international data transfer agreement. If you are unhappy with how we have handled your information, please raise it with us first so that we have the chance to put it right. You also have the right to complain to the Information Commissioner's Office, the independent regulator for data protection in the United Kingdom.

Cookies, Analytics and PECR

This website uses cookies and similar technologies. A cookie banner is displayed when you first visit the site, allowing you to accept or reject cookies that are not strictly necessary. Strictly necessary cookies, such as those that keep your session secure and remember your cookie choice, are set on the basis of the exemption available under the Privacy and Electronic Communications Regulations 2003. Analytics and other non-essential cookies are set only after you have given your consent.

You can change or withdraw your consent at any time by reopening the cookie banner or by clearing cookies in your browser settings. Blocking some cookies may affect how parts of the site work. Our Cookie Policy lists the cookies we use, explains what each one does and states how long each one lasts. We do not use cookies to build advertising profiles of you and we do not sell personal data.

Contracts, Payment, Refunds and Consumer Rights

Some parts of the website may allow you to buy a course place, a training session or a downloadable resource. Where you place an order, a contract is formed between you and Adlib Audio Limited on the terms you accept at checkout, and our Terms and Conditions apply. Prices are shown in pounds sterling and include VAT where applicable unless stated otherwise. The main features of a course or service, the total price including taxes, the arrangements for payment and any minimum duration or equipment requirement are described before you place your order.

As a consumer in the United Kingdom you have a legal right to cancel most distance contracts within fourteen days of entering into them, without giving a reason. There are exceptions. Where digital content is supplied immediately with your express consent and you acknowledge that you lose the right to cancel, that right does not apply. Where a course, workshop or event takes place on a specific date, separate cancellation terms apply and are set out in our Terms and Conditions and our Payment and Refund Policy.

Refunds are made using the original payment method, normally within fourteen days of the cancellation being confirmed. If something goes wrong with a purchase, please contact us first so that we have the opportunity to put it right. Nothing in this section affects your statutory rights, including your rights where goods or services are not supplied with reasonable care and skill, are not as described, or are not fit for purpose.

Regulatory Information, Accessibility and Complaints

Service information requirements

Because we provide services in the United Kingdom, we are subject to the Provision of Services Regulations 2009. Those regulations require us to make certain information available to recipients of our services, including our name and legal status, our business address, contact details for rapid and direct communication, our VAT number, the main features of the service, prices where they are pre-determined, our general terms and conditions, and details of any relevant authorisation scheme, trade register or professional body.

Where we advertise or supply services through this website or by email, the Electronic Commerce (EC Directive) Regulations 2002 also apply. These require us to provide our contact details, a geographical address at which we are established, our VAT number, and a description of the technical steps you must follow in order to conclude a contract online. We meet these requirements on this page, on our Contacts page and during the ordering process.

Professional indemnity

Where we are required by a contract, by a client or by our professional obligations to hold professional indemnity or public liability insurance in connection with a particular service, details of the cover are available on request before the service begins.

Accessibility

We want everyone to be able to use this site. We aim to follow recognised accessibility guidance for web content, including the use of clear headings, readable text, sufficient colour contrast and keyboard-accessible controls. If you need information from this site in a different format, or need a reasonable adjustment in order to take part in a course or event, please contact us at enquiries@altech.ac.uk and we will do our best to help. Under the Equality Act 2010 we have a duty to make reasonable adjustments for disabled people, and we take that duty seriously.

Complaints

If you are unhappy with the website, with our content or with a service we have provided, please tell us first at enquiries@altech.ac.uk or by telephone on 01977 659880. We will acknowledge your complaint promptly and aim to give you a substantive response within a reasonable period. If we cannot resolve a consumer dispute between us, you may be able to use an alternative dispute resolution provider, although we are not obliged to participate in alternative dispute resolution. Trading Standards and other enforcement bodies may also be able to help you.

Applicable Law, Jurisdiction and Dispute Resolution

This notice, and any dispute or claim arising out of or in connection with it or with the website, is governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may bring proceedings in the courts of the part of the United Kingdom in which you live, and you also benefit from any mandatory provisions of the law of your country of residence.

Before starting formal proceedings, we ask that you contact us so that we can try to resolve the matter informally. Most concerns can be dealt with quickly once we understand what has happened. Nothing in this section prevents either party from applying to a court for interim relief, and nothing in it limits your right to raise a matter with a regulator or an ombudsman scheme where one is available to you.

Contact, Changes to This Notice and Last Updated

If you have a question about this notice, a request about your personal data, a concern about intellectual property, or a complaint, please contact us. You can reach us by email at enquiries@altech.ac.uk, by telephone on 01977 659880, or in writing at Unit 53 Lidgate Crescent, Langthwaite Grange Ind. Est., South Kirkby, Pontefract, West Yorkshire, WF9 3NR, United Kingdom. General enquiries are best sent through the contact form on our Contacts page.

We may update this notice from time to time to reflect changes in our practices, in the services we offer, or in the law. The version published on this page is the current version, and the date shown at the top of the page tells you when it was last revised. Where a change is material, we will make that clear on the site. Continued use of the website after a change takes effect means that you accept the updated notice.

This legal notice was last updated on 2 November 2026.